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Financial ServicesCases are taking too long to close

Thirty Days, Zero Excuses: How a Firm Outran an SEC Deadline

SEC-Regulated Investment Firm

2 Weeks Early
Completion vs. Deadline
100%
Remediation Transparency
Good Faith Demonstrated
Regulatory Outcome

At a Glance

Industry
Financial Services
Organization
SEC-Regulated Investment Firm
Challenge
Cases are taking too long to close
Product
MyCM
The Challenge

An SEC examination resulted in findings that required immediate remediation. The firm had 30 days to fix a process gap, document the fix, and demonstrate to the regulator that the issue had been fully addressed. Thirty days sounds reasonable until you factor in the reality: multiple departments needed to coordinate, IT changes required testing, Legal needed to review every step, and the CCO needed daily visibility into progress.

The firm's existing approach to managing remediation was email. Tasks were assigned in message threads, status updates were requested in follow-up emails, and progress was tracked in a spreadsheet that was already outdated by the time it was shared. The CCO had no real-time view of where things stood and spent hours each day chasing updates from department heads.

The Solution

The firm deployed Ethico's Corrective Action Plan module to manage the entire remediation process. Each SEC finding was broken down into discrete tasks assigned to specific individuals in IT, Legal, and Operations, each with hard deadlines that rolled up to the 30-day master timeline.

The dashboard gave the CCO a single view of every task: who owned it, what the deadline was, whether it was on track, and what evidence had been uploaded to confirm completion. Automated reminders ensured that no task owner could claim they forgot, and escalation triggers alerted leadership when any task fell behind schedule.

The Results

The firm cleared all SEC findings two weeks ahead of the 30-day deadline. The early completion was not the result of heroic effort but of structured execution: every task was visible, every deadline was enforced, and every completion was documented automatically.

When the firm reported back to the SEC, they did not simply assert that the issues had been fixed. They presented the CAP dashboard showing the full remediation timeline: when each task was assigned, who completed it, what evidence they provided, and when it was verified. The regulator noted the thoroughness of the firm's response as evidence of good faith.

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