Make the world a better workplace
For over 25 years, Ethico has partnered with compliance teams to turn ethics programs into operational strengths. We started as consultants who saw firsthand how inadequate tools failed the people doing critical work. So we built what didn't exist. Today, 1,500+ organizations across 100+ countries trust Ethico to help them protect their people, reduce risk, and prove program value.
Love your work.
Our Story
From consultants to platform — built by people who understand compliance
Ethico was founded in 1997 as Compliance Concepts by experienced ethics and compliance consultants who spent their careers inside organizations trying to build programs with tools that weren't designed for the job. Spreadsheets tracking investigations. Voicemail boxes serving as hotlines. Disconnected systems that created more risk than they mitigated.
They didn't set out to build a software company. They set out to solve problems they lived every day. That hands-on experience became the foundation: a compliance platform built by practitioners, not engineers guessing at what compliance teams need.
The first product was a hotline staffed by trained specialists who treated every caller as a person with a real concern, not a ticket to close. Then came MyCM, a case management system designed around how investigations actually work. Then exclusion screening. Then disclosures, analytics, and risk assessment.
Each product grew from the same principle: listen to compliance teams, understand their reality, and build technology that removes friction instead of creating it.
In 2022, ComplianceLine became Ethico, a name that reflects the broader mission. In 2024, we launched ECOSystem, an integrated GRC platform that brings case management, disclosures, screening, analytics, and more into a single connected system. Today, Ethico serves organizations across healthcare, financial services, government, manufacturing, higher education, retail, and every industry where ethics and compliance matter.
What Drives Us
Our Vision
Make the world a better workplace.
Our Mission
To provide leaders who care with actionable information to reduce risk, improve the bottom line, and build sustainable cultures of integrity.
Our Tagline
Love your work.
The Ethico C.A.R.E.S. Brand Promise
Everything we do is guided by five commitments to the organizations and people we serve:
Client Focus
Your priorities are our priorities. Every feature, every service decision, every support interaction starts with what your team actually needs.
Accountability
We own our outcomes. When we commit to a timeline, a service level, or a result, we stand behind it. Our $5M ActionCheck Guarantee on exclusion screening accuracy is one example.
Responsiveness
97-minute average support response time. Configuration changes included in your subscription, not queued behind a backlog. When your team needs something, waiting isn't acceptable.
Excellence
23.7-day average case closure. Less than 1% call abandonment. 91% caller satisfaction. These aren't marketing numbers. They're operational outcomes we deliver daily.
Servanthood
We exist to serve your mission. Our success is measured by your program's effectiveness, not our feature count.
Our Internal Values
These values define how we operate as a team and how we show up for the organizations that trust us:
Servanthood
Selflessly elevate others' needs. Empathy powers change. People first, respect always.
Accountability
Responsible for our impact. Reality is our friend. Honesty, candor, transparency.
Tenacity
Constant effectiveness and quality. Dynamic persistence. Excellence and greatness in everything we do.
Humans at the Center
Technology should serve people, not the other way around
Compliance is fundamentally about human behavior. Relationships. Trust. Judgment. The tools that support compliance programs need to reflect that reality, not reduce it to data fields and status codes.
For reporters and employees
When someone raises a concern, they're trusting the system with something that matters to them. Our intake team treats every caller as a person, not a case number. That's why ~75% of callers to Ethico's hotline choose to identify themselves, compared to roughly 50% industry-wide.
For compliance teams
Investigators and compliance officers bring expertise that no software can replace. Our platform handles the administrative work, the routing, the reminders, the documentation, so your team can focus on the judgment calls that require human experience.
For organizations
Culture isn't built by technology. It's built by people making decisions every day about what's right. Technology's job is to make doing the right thing easier, surface risks before they become crises, and give leaders the information they need to act.
The "Flip the Org Chart Upside Down" Philosophy
Co-CEO Nick & Gio Gallo articulate this through what we call "flipping the org chart upside down." In most organizations, information flows up and decisions flow down. In a healthy compliance program, the people closest to the work — the reporters, the investigators, the frontline compliance professionals — have the most important perspective. Leadership's job is to serve them, remove obstacles, and act on what they surface.
This isn't just philosophy. It's embedded in how we build our products. Configurable workflows that match how your team works, not how we think you should work. Dashboards that surface what investigators need, not what looks impressive in a demo. Support that responds in 97 minutes because your time matters more than our ticket queue.
Meet the Team
Nick Gallo
Co-CEO / Chief Servant
Nick brings analytical rigor and a servant leadership philosophy to Ethico's strategy and operations. He holds a B.S. in Finance, Accounting, and Economics from Indiana University, is a member of Mensa International, a CPA, and a CFA Level 3 candidate. A student of behavioral economics and organizational psychology, Nick applies these disciplines to how Ethico builds products and serves clients. He coined the "Flip the Org Chart Upside Down" approach and co-hosts "The Ethics Experts" podcast and "The Ethicsverse" weekly webinar series.
Giovanni (Gio) Gallo
Co-CEO
Gio brings strategic growth expertise honed across innovative startups and advisory work with multinational companies. He holds an MBA in Strategy and Management from Northwestern University's Kellogg School of Management. Gio's career has centered on identifying where organizations can grow by doing the right thing, a conviction that shapes Ethico's market strategy and product direction. He co-hosts "The Ethics Experts" podcast alongside Nick, bringing a strategic lens to conversations about building cultures of integrity.
Executive Team
- Amanda Hoffman — Chief Financial Officer
- Ramesh Natarajan — Chief Technology Officer
- Rusty Andrews — Chief Information Officer
Board of Directors
- Todd Tracey
- Dave Boyle
- Anthony Walker
25+ Years of Building What Compliance Teams Need
Founded as Compliance Concepts
Experienced ethics and compliance consultants establish the company to address the gap between what compliance teams need and what's available.
Founded as Compliance Concepts
Experienced ethics and compliance consultants establish the company to address the gap between what compliance teams need and what's available.
ComplianceLine Division Established
Charlotte, NC becomes home base. The first ethics hotline launches, staffed by trained specialists using adaptive interview methodology.
ComplianceLine Division Established
Charlotte, NC becomes home base. The first ethics hotline launches, staffed by trained specialists using adaptive interview methodology.
MyCM Launches
My Compliance Management, a purpose-built case management platform, gives investigators a system designed around how investigations actually work.
MyCM Launches
My Compliance Management, a purpose-built case management platform, gives investigators a system designed around how investigations actually work.
SanctionCheck Launches
Exclusion screening for healthcare organizations. The beginning of Ethico's credentialing and monitoring capabilities.
SanctionCheck Launches
Exclusion screening for healthcare organizations. The beginning of Ethico's credentialing and monitoring capabilities.
"Flip the Org Chart Upside Down"
Servant leadership philosophy formalized. Leadership strategy refocused on trust, accountability, and mission-driven culture.
"Flip the Org Chart Upside Down"
Servant leadership philosophy formalized. Leadership strategy refocused on trust, accountability, and mission-driven culture.
Inc. 5000 Recognition
Named to the Inc. 5000 list of fastest-growing private companies in America.
Inc. 5000 Recognition
Named to the Inc. 5000 list of fastest-growing private companies in America.
Rebrand to Ethico
ComplianceLine becomes Ethico, reflecting evolution from a hotline provider to a comprehensive ethics and compliance platform.
Rebrand to Ethico
ComplianceLine becomes Ethico, reflecting evolution from a hotline provider to a comprehensive ethics and compliance platform.
ECOSystem Launches
The integrated GRC platform brings case management, disclosures, risk assessment, credentialing, analytics, and more into a single connected system.
ECOSystem Launches
The integrated GRC platform brings case management, disclosures, risk assessment, credentialing, analytics, and more into a single connected system.
AI-Assisted Compliance Tools
First AI capabilities introduced to help compliance teams work faster without replacing their judgment.
AI-Assisted Compliance Tools
First AI capabilities introduced to help compliance teams work faster without replacing their judgment.
The Intelligent Compliance Platform
Enhanced AI case assistance. Policy management. Third-party risk management. Ethico becomes the central operating system for compliance teams.
The Intelligent Compliance Platform
Enhanced AI case assistance. Policy management. Third-party risk management. Ethico becomes the central operating system for compliance teams.
Thought Leadership
Advancing the profession, not just selling software
Ethico invests in the ethics and compliance community because improving the profession improves outcomes for everyone.
The Ethics Experts Podcast
Co-hosted by Nick and Gio Gallo, the podcast brings together compliance practitioners, legal experts, and organizational leaders to explore the human side of ethics and compliance.
Ethicsverse Masterclass
Weekly webinars that deliver actionable insights on topics across ethics, compliance, HR, and risk management. Every session offers free CEU credits for compliance professionals.
Corporate Compliance Insights
Ethico contributes regularly to Corporate Compliance Insights, one of the profession's most respected publications, covering operational best practices and regulatory developments.
Your Data. Protected.
Compliance teams handle sensitive information. We treat that responsibility with the seriousness it demands. Security isn't a feature we added. It's foundational to how we build and operate everything.
SOC 2 Type II certified — independently audited security controls verified annually
Data encryption — in transit and at rest across all systems
Role-based access controls — configurable permissions ensuring stakeholders see only what they should
Secure hosting infrastructure — enterprise-grade availability and disaster recovery
Continuous monitoring — proactive threat detection and incident response
See what 25 years of compliance expertise looks like in action
Your compliance program deserves a partner that understands your world, not a vendor that treats you like a line item. Schedule a conversation with our team and see how Ethico's platform and services can strengthen your program.
1,500+ organizations trust Ethico. Let's talk about what we can do for yours.