Case management software your team will actually enjoy using
Stop fighting legacy platforms. Ethico's MyCM software closes cases 44% faster through intelligent routing, configurable workflows, and an interface designed for how compliance teams actually work.
Why most compliance teams are drowning
Software that fights your process
Your current platform forces workarounds. Investigators spend hours on data entry, manual routing, and fighting an interface designed by people who have never run an investigation.
Talented compliance professionals burn out on administrative tasks. Strategic work gets pushed aside. Your team's expertise goes underutilized.
Slow resolution that erodes trust
The industry average for case closure is 42 days. When investigations drag on, employees assume nothing happened. Reporters who found the courage to speak up conclude that speaking up was pointless.
Your speak-up culture suffers. Future issues go unreported. Small problems become crises because they were never surfaced early.
Disconnected systems that create gaps
Many organizations cobble together separate tools for hotline intake, case management, and reporting. Data gets exported, re-entered, and tracked manually. No single source of truth exists.
Cases fall through cracks. Status updates require hunting across systems. Audit trails have holes that regulators notice.
Inability to prove program value
When leadership asks if your compliance program is working, too many teams struggle to answer with confidence. Data is scattered, metrics are manual, and demonstrating impact requires heroic spreadsheet work.
Compliance stays a cost center instead of becoming a strategic asset. Budget conversations feel defensive instead of strategic.
Software that transforms how compliance teams work
23.7-day average case closure
MyCM guides investigations from intake through resolution with intelligent automated routing, task management, and deadline tracking. No swivel-chair operations. No manual triage bottlenecks.
23.7-day average case closure versus 42-day industry average. That's 44% faster resolution without cutting corners.
Configurable workflows that match YOUR process
Every compliance team works differently. MyCM adapts to your investigation methodology, approval chains, and documentation requirements. Build custom workflows, configure routing rules, and create templates.
Configuration changes included in your subscription. No nickel-and-diming for customizations that should be standard.
Modern interface your team will use
Recently updated UI/UX that surpasses competitors stuck on legacy interfaces. Bulk actions for high-volume teams. Mobile-friendly access. An experience that treats your investigators as professionals.
Highest G2 reviews and NPS scores in the industry. Teams actually want to use this software.
Single platform, complete lifecycle
Hotline intake, case management, investigations, findings, and remediation tracking in one connected system. Reports flow directly into your investigation queue. Documentation stays complete and audit-ready.
Trusted by 1,500+ organizations and 8.2 million employees for 25 years. Single source of truth across your entire E&C program.
Best-in-class intake that feeds the platform
When you need a hotline, ours sets the standard. 100% in-house Risk Specialists (never outsourced) who specialize in adaptive interviewing. Reports delivered in under two hours.
<1% call abandonment rate versus 15-19% industry standard. 91% caller satisfaction. This is the tie-breaker.
Everything you need for the complete investigation lifecycle
The numbers that matter
Built for operational excellence
Intelligent Routing
Reports automatically route to the right investigator based on configurable rules: severity level, category type, geographic location, business unit, or custom criteria.
Bulk Actions
High-volume teams need efficiency tools. Reassign multiple cases, update statuses across investigations, export filtered datasets, and manage workloads efficiently.
API Integrations
Connect to your HRIS for employee data sync. Integrate with your existing tech stack through RESTful APIs. Custom integration support ensures MyCM works within your ecosystem.
Board-Ready Analytics
Dynamic dashboards filterable by intake type, timeframe, category, location, and custom dimensions. Pre-built executive reports. Trend analysis across historical data.
Audit Trail
Immutable documentation of all case activities, status changes, assignments, and decisions. When regulators ask how you handled a report, you have the complete trail.
“We went from 45-day average case closure to under 25 days in the first quarter. But the bigger win was getting investigators out of administrative work and back to investigations.”
From evaluation to go-live in 60-90 days
| Phase | Timeline |
|---|---|
| Discovery | Week 1-2 |
| Configuration | Week 3-4 |
| Data Migration | Week 4-6 |
| Training | Week 5-6 |
| Go-Live | Week 6-8 |
| Optimization | Week 8-12 |
What's Included:
What happens next
Schedule Your Demo
See the platform with scenarios relevant to your industry. Bring your pain points.
Receive Tailored Proposal
Transparent pricing based on your organization. No hidden costs.
Meet Your Implementation Team
Before signing, meet the team who will manage your deployment.
Go Live
Structured implementation with training included and hypercare support.
Frequently asked questions
Ready to transform your compliance operations?
Schedule a demo to see how MyCM closes cases 44% faster through intelligent routing, configurable workflows, and modern interfaces. Bring your pain points; we'll show you how organizations like yours solved them.
Schedule your demo30 minutes. No obligation. Customized to your industry and challenges.