Employee relations software that surfaces patterns before they become problems
Employee relations issues rarely exist in isolation. The manager generating complaints today had warning signs six months ago. Ethico's employee relations software connects HR hotline reports, case management, and exit interview data to surface patterns—helping you address systemic issues, not just individual cases.
Unified Employee Relations Platform
HR cases, investigations, and insights in one system. Connect to Workday, ADP, UKG, BambooHR for employee verification, manager lookup, tenure information, and automatic routing.
Employee Relations Categories
| Category | Template Features |
|---|---|
| Manager/Supervisor Concerns | Upward feedback tracking, pattern detection by manager |
| Workplace Conduct | Policy citation, severity assessment, progressive discipline |
| Harassment & Discrimination | Protected class analysis, investigation protocols |
| Retaliation Claims | Timeline analysis, adverse action tracking |
| Performance Disputes | Documentation review, manager-employee context |
| Policy Questions | Routing to HR specialists, FAQ integration |
| Workplace Conflicts | Mediation tracking, resolution documentation |
Pattern Detection
See what individual cases miss. A manager with 3 HR complaints, high turnover in exit interviews, and negative stay interview feedback is a systemic risk—not three separate data points. Ethico surfaces these connections automatically.
Manager-Level Intelligence
- Multiple complaints about same manager surface automatically
- High turnover teams flagged via exit interview data
- Year-over-year trending by manager
Department-Level Patterns
- Complaint clustering by department or location
- Category distribution vs. organization average
- Training completion gaps in high-complaint areas
Cross-Channel Visibility
- HR hotline reports
- Ethics hotline reports
- Exit & stay interview themes
Investigation Documentation
HR investigations that withstand legal scrutiny. Complete audit trails, structured templates, and consistent process documentation across all cases.
Investigation Workflows
- Structured templates by complaint type
- Required documentation at each stage
- Witness interview frameworks
- Credibility assessment tools
- Findings documentation
Legal Defensibility
- Complete audit trail of all actions
- Timestamp and user logging
- Document version control
- Evidence chain of custody
- Consistent process documentation
Remediation Tracking
- Corrective action plans with owners
- Training mandates tracking
- Policy revision requirements
- Follow-up verification
- Link to original investigation
Employee-Centered Intake
Reporting options employees actually use. Our Risk Specialists spend 14-15 minutes per call (vs. 6-7 industry average) because they're trained on HR dynamics and compensated on report quality, not call volume.
24/7 Phone Hotline
Trained specialists
Web Portal
Any device
Mobile App
On-the-go reporting
Anonymous
Two-way communication
Why Employees Report to Ethico
| Barrier | Ethico Solution |
|---|---|
| Fear of retaliation | Third-party anonymity option |
| Don't trust HR | External, neutral intake |
| Unsure if concern is "serious enough" | Non-judgmental intake process |
| Language barriers | 200+ languages supported |
| After-hours incidents | 24/7/365 availability |
Exit & Stay Interview Integration
Complete employee lifecycle visibility. When exit interviews reveal "my manager was the problem" across multiple departures, and HR cases show the same manager with complaints, you have evidence for systemic intervention—not anecdote.
Exit Interview Themes
- Departing employees cite manager issues
- Culture concerns surfaced at exit
- Policy frustrations revealed
- Reasons for leaving by department
Stay Interview Insights
- Retention risks identified early
- Manager relationship quality
- Career development gaps
- Workplace satisfaction trends
Why HR teams choose Ethico
When you need more than HR Acuity: You handle ethics cases alongside HR cases, want integrated hotline services, need exit interview data connected to ER cases, or want pattern detection across all intake channels.
| Capability | HR Acuity | Ethico |
|---|---|---|
| Employee relations cases | ||
| Integrated hotline | — | |
| Exit interview integration | — | |
| Ethics/compliance cases | Limited | |
| Cross-functional analytics | ER only | |
| Disclosure management | — |
Who Uses Employee Relations Software
HR, compliance, and legal working together on one platform.
HR Business Partners
- Department-level ER visibility
- Manager coaching opportunities
- Policy questions and guidance
- Workplace conflict mediation
HR Leadership
- Enterprise-wide ER patterns
- Turnover correlation analysis
- Management training needs
- Board reporting on culture
Employee Relations Specialists
- Case management and investigation
- Documentation and follow-up
- Remediation tracking
- Consistency across cases
Legal/Employment Counsel
- Litigation risk assessment
- Investigation oversight
- Documentation review
- Policy compliance verification
Proof Points
Employee relations platform, phased rollout
Full deployment includes employee relations category configuration, HRIS integration setup, manager-level reporting, HR team training, and a hypercare period.
| Phase | What Happens |
|---|---|
| Discovery | ER category mapping, HRIS requirements, workflow design |
| Configuration | ER templates, routing rules, manager hierarchy |
| HRIS Integration | Workday/ADP/UKG connection, employee data sync |
| Training | HR team training, investigator protocols |
| Go-Live | Full deployment with hypercare support |
"We had HR cases in one system, ethics cases in another, and exit interviews in spreadsheets. Patterns were invisible. Ethico connected everything—now when we see a manager trending negative, we have the full picture: HR complaints, exit interview themes, even ethics concerns. We're intervening earlier and seeing turnover drop."
What Happens Next
See ER Configuration
30-minute demo showing HR case categories, manager-level patterns, and HRIS integration.
Review Requirements
We'll map your employee relations categories and HRIS systems to our platform.
Design Workflows
Configure categories, routing rules, and manager-level visibility.
Go Live
Full employee relations platform with HRIS integration and pattern detection, delivered through a phased rollout.
Frequently Asked Questions
Employee relations intelligence, not just case management
See how Ethico connects HR hotline, case management, and exit interview data to surface employee relations patterns. Stop managing individual cases in isolation—start seeing the systemic issues that drive turnover and risk.